Shipping policy

Shipping Policy

Order Processing

Elevatshine products are made to order. Please allow time for your order to be produced and prepared before shipment. Processing times may vary depending on the product, order volume, and fulfillment availability.

Shipping

Shipping rates and estimated delivery times are calculated at checkout based on your order and destination. Once your order has been fulfilled, you will receive shipping confirmation and tracking information when available.

Please note that estimated delivery dates are not guaranteed. Elevatshine is not responsible for delays caused by shipping carriers, weather, incorrect shipping information provided by the customer, or circumstances outside of our reasonable control.

Incorrect Shipping Information

Please carefully review your shipping address before placing your order. If you notice an error, contact shinyelevation@gmail.com as soon as possible. Once an order has entered production or shipped, we may not be able to change the delivery address.

Lost, Damaged, or Incorrect Orders

If your order arrives damaged, contains an incorrect item, or appears to have been lost in transit, please contact shinyelevation@gmail.com with your order information and, when applicable, photos of the issue. We will review the situation and work with you to determine an appropriate resolution.

International Orders

International customers may be responsible for customs duties, taxes, or other fees imposed by their country. These charges are not included in the product or shipping price unless otherwise stated at checkout.

Questions?

For questions regarding your shipment, contact shinyelevation@gmail.com